themodelcommuter

I have a season direct ticket. It is similar to a normal season ticket but allows me to travel [when I bought it] anywhere on the One network during weekends and bank holidays for free. Fantastic deal, assuming they ever actually run trains during weekends and bank holidays and since they don’t check tickets on replacement bus services some might argue it’s a waste of money.

Anyway, as you may or may not know, One is now National Express East Anglia and there is also a National Express East Coast (formerly GNER). The season direct website states [or stated, it may have changed] that I could travel ‘anywhere on the National Express network’. Now I jumped on this as I regularly head up to Leeds and, unless you book 5 years on advance traveling when there is a full moon and mercury is in conjunction with venus, it’s ‘kin expensive. Of course, I wasn’t going to risk being told it didn’t work like that on a train and would I like to hand over one hundred and something large pounds for my full fare return ticket. No, I emailed customer services on the 16th of May. I got a response telling me that they aim to answer all emails within 6 working days and if my question was urgent to call their customer services number. So, here we are over 2 weeks later and I’ve heard nothing. Typical really. I’ve had my question answered, however, as the season ticket on the new printing stock says ‘valid only on National Express East Anglia’. No free trips to Leeds for me then.

~ by The Model Commuter on May 2, 2008.